Our client is a successful independent business which provides a platform enabling the traditional value-added reseller to evolve into a Managed Service Provider, through the delivery of remote management, on-premise Backend as a service, Cloud Backup and Disaster Recovery as a Service offerings.
We are seeking a Senior Product Manager to direct product development and ensure a high return on investment. By joining this dynamic and fast-paced environment, you will work with cross-functional teams to design, build and roll out products that deliver the company's vision and strategy.
Regularly engaging with clients in order to best understand their needs, you will generate new ideas, translate ideas into strategy and features and follow product development through from inception to result. The development team being offshore, you will use your strong communications skills to best effect.
- Understanding customer needs
- Conducting business reviews
- Demonstrating new ideas and new features to customers
- Meeting with clients, Sales Consultants and Software Development Team
- Troubleshooting areas of concern, and reviewing client satisfaction surveys
- Creating and maintaining project plans
- Review and analyse current system applications and develop recommendations for improvement
- Proven experience as a Product Manager or similar, preferably within IT Data Storage
- Interpersonal skills and the ability to build rapport with customers
- Background in software development and program management preferred
- Knowledge of IBM Spectrum Protect (previously Tivoli Storage Manager) would help
- Good communication and organisational skills
- Creative thinker, multi-skiller, collaborator
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
- Disaster Recovery
- Product Manager
- Software Development
- Cloud Storage