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Processor - Inbound Mail

Posted 6 March by Staffline Easy Apply Ended

Staffline are recruiting for an Processor - inbound mail to work with our prestigious client in Edinburgh.

Communisis is in the business of marketing services. We optimise marketing activities by adding loads of value to customer and prospect communications, online and offline. We work with our customers on the planning, creation and delivery of their marketing communications.

We have world-class specialist production and sourcing capabilities that can revolutionise our customers supply chain and produce communications whether they contain a marketing, compliance or customer service message in the form of a statement, e-mail, invoice, direct mailing or bill.

Mission Statement:

We will help our customers make customer communications a more profitable process

Main Purpose of Job:

Fully conversant and competent to carry out a range of assigned clerical and technical tasks ensuring that the work is completed accurately and on time

Principle Accountabilities:

  • Process work consistently and to a high standard
  • Act as a source of expertise to new colleagues.
  • Works with management to regularly review adherence to quality standards.
  • Efficiently and effectively implement relevant documented process levels.
  • Help others to learn, commit time and effort to create opportunities for self-development and to help others develop their capabilities.

Job Context:

Works as part of a team ensuing that work is carried out in line with processes and agreements

Customer Service:

All employees have the responsibility to provide excellent customer service to both internal and external customers. Everyone, no matter what their role has a part to play in delivering exceptional service. Communisis expects all employees to be supportive, helpful and professional and demonstrate high levels of customer service on a day to day basis and through out their career.

Quality:

Our employees have a collective responsibility for ensuring quality. To achieve this, our employees are provided with training, resources and the support needed to supply quality products and services to all of our customers, right first time. It is the responsibility of the employee to ensure they follow documented procedures at all times and participate in our culture of continual improvement.

Pay Rate: £8.94 per hour.

If you feel you will be a success in this role, please apply now!

Required skills

  • admin
  • administrative
  • mailroom

Reference: 34617530

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