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Processing Assistant MOR03136

Posted 15 June by Moray Council Featured Ended
Job Description

The postholder’s duties will be focussed primarily on the administration of Council Tax and Non-Domestic Rates. These duties will include the creation and amendment of data to systems and to respond to written and verbal enquiries from service customers.


To input information to the Council Tax and Non-Domestic Rates systems.
To respond to enquiries from Customers, both verbally and in writing.
To perform general clerical duties.

The Individual

Experience of working in a busy office environment
Experience of data input
Experience of dealing with the public
4 SQA Standard grade or equivalent at level 3 or above including Maths and English
High level of accuracy in work
Effective communication skills; oral and written
Ability to deliver a high level of customer care
Self confident and self motivated
Appreciation, acceptance of and commitment to the importance of confidentiality
Ability to work to deadlines
Knowledge of software packages e.g. Word, Excel, Access
Flexible and adaptable
Willingness to accept direction/delegation
Ability to work effectively as a member of a small team
Ability to deal with people in an understanding and professional manner
Ability to work flexibly to meet the needs and demands of the service
Ability to work in an open plan/shared office
Ability to work in different offices dependent on service requirements

Closing Date: Friday 15th June 2018
Starting Salary: £16,248.70
Hours per week: 36.25
£8.62 per hour

Proposed Interview Date: Friday 29th June 2018

For further information, please contact Gillian Fraser

Reference: 35276095

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