Probate Property Consultant Instruction Team
Competitive Basic Salary - Career Progression
Asset Management Group (AMG), Leighton Buzzard
The Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 580 branches nationwide, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
To manage a portfolio of our client’s initial Instructions within agreed timescales. This will start with instructing local estate agents to provide market appraisals and preparing our own research in order to produce a professional Consultation Report detailing our service proposition.
Throughout this process there will be the need to liaise with the corporate client to ensure that that we are proceeding in line with their Instructions and updating them on progress at key stages of the transaction.
Furthermore we will be contacting the Personal representatives (PR’s) of the deceased’s estate, providing information and dealing with any queries raised.
KEY PERFORMANCE AREAS:
Outstanding levels of customer service
Maximizing conversions of instructions received to our Sales Team
Accurate record keeping and note taking
Maintaining performance within our agreed service level agreements
Active management of cases to provide both the PR’s and the client with the smoothest possible service
Achieving pre agreed business targets
Strong communication skills both written and verbal
Attention to detail
IT literate with reasonable typing speed
Customer care experience
Property knowledge (ideal but not essential as training with be provided)
An opportunity to join the largest Asset Managers within the property sales sector, part of the Connells group
A role which will provide a challenging, fast paced and varied position for someone with a strong work ethic and a desire to get on
An initial structured plan to provide training around;
Evaluation and research process
Customer service proposition
Legislation in relation to the property transaction
Use of bespoke computer based case management system
There is a highly structured career path that will offer to the right candidate a clearly defined route for advancement within AMG and opportunities within the wider Connells Group
In addition to this we offer a competitive basic salary and a quarterly performance related bonus scheme
There are a number of other qualifying benefits such as pension scheme and health care
If you are looking to progress in your career and want to know more about this vacancy, please apply online with your CV and covering letter.
Why not check out our websites www.connells.co.uk and www.sequencehome.co.uk
Keywords: Estate Agent, Estate Agency, Lettings, Sales, Property Sales, Financial Services, Mortgage and Protection