Pricing Manager - Sitel Group

Posted 9 November by SiTEL
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  • Support pricing activity in EMEA
  • Work with Director of Commercial Finance to develop and evolve pricing guidelines
  • Ensure all new sales are priced within guidelines or have the appropriate approvals
  • To ensure all new sales make appropriate returns to the business
  • Develop and improve pricing processes and timelines
  • Develop own commercial awareness
  • Work with solutions team to ensure solution proposed are the most appropriate
  • To provide commercial and financial support within when supporting win teams
  • To ensure that pricing models are up to date and reflect latest cost structures
  • To ensure that assumptions used in pricing are agreed with operations and challenged as appropriate where assumptions appear unreasonable or different to current operational experience
  • To review post implementation performance on selected large deals


  • Provide support with capex requests to ensure accurate and reflect pricing model approved

Commercial development

  • To assist sales in client negotiations when required by sales teams or Country Leaders
  • To help with client proposals as required
  • To work with solutions to understand client needs and ensure this is reflected in pricing

Experience target:

  • Bachelor of Science/Arts in Business, Finance or Accounting. Master of Business Administration or Master of Science degree in Business, Finance or Economics preferred (not essential)
  • Accounting Qualifications (AAT, ACCA, ACA, CIMA (not essential)
  • 3 + years or relevant work experience, including business Services Experience (staffing, outsourcing services)


  • Excellent communication skills (written, oral).
  • Solid organization, project management, prioritization, problem-solving and decision-making skills in a fast-paced environment
  • Proficiency with various software applications, including Microsoft Office suite
  • Knowledge of sales cycle and pricing process
  • Demonstrated business savvy
  • Ability to maintain strong business relationships and work within multi functional teams
  • Demonstrated ability to adapt practices and techniques to changing priorities and issues and provide

If you have what it takes to join the EMEA Pricing team, please apply below

Reference: 36575383

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