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PPI Review Case Handler - Glasgow Weekend shift

Posted 5 February by Momenta Operations Ltd Easy Apply Ended

Review Case Handlers

We are currently looking for reliable, organised and hard-working individuals to join a major client project in Glasgow.

What's are the roles?

We are looking for people with the experience and skills to work on a high-profile PPI case handling project with attractive levels of pay. This is a fantastic opportunity to work for an international brand, in a positive and dynamic team environment.

The Benefits for You

You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

Tell Me More

Case Handlers (Review and Redress work streams)

  • Start: 5th March
  • Duration: Contract to end of June 2018
  • Working hours: (Thursday 6pm - 6am, Saturday & Sunday 7am to 7pm)
  • Location: Glasgow
  • Rate: £335 per shift

What Knowledge, Skills & Experience We Need

  • Minimum 12 months PPI case handling experience covering a range of financial products
  • Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions
  • Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities
  • Highly developed and proven customer service skills with an empathetic telephone manner
  • Ability to clearly and accurately communicate with internal and external customers both verbally and in writing
  • Work as part of a team in a collaborative style and develop relationships with stakeholders
  • Monitor and prioritise workload to achieve deadlines

Reference: 34401171

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