PPI Case Handler

Posted 2 days ago by REED Specialist

We are currently recruiting for PPI Case Handlers on an 18 month contractual basis.

The role will require you to investigate both sides of a dispute and then make a fair and reasonable decision on the outcome. You will be provided with a 2 week, classroom based training programme before you start the role (fully paid).

If a business and a customer can’t resolve a complaint themselves, our client can give an unbiased answer about what’s happened. If you decide someone’s been treated unfairly, our client has legal powers to put things right.

You are an ideal candidate if;
• You have experience of resolving complaints/disputes and being the decision maker.
• You have exceptional written and verbal communication skills.
• You are able to deal with difficult customers and remain composed under pressure.
• You have an aptitude for problem solving, with excellent attention to detail.
• You have a good understanding of PPI (self-taught or work experience)

In return you will be rewarded with a generous day rate with excellent training and support, working for an exceptional company..

The next available start date is in October 2018, with further intakes throughout August and September, and the initial tenure for the contract is 18 months, with a further review after that.

This full time role is deemed to be inside IR35, therefore the pay rate is £159-205 per day depending on the payment method you choose.

Should you have the right experience, please apply with your most up to date version of your CV and we will be in contact to give you more information.

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Do you have exceptional written communication skills?
Do you have experience of dealing with complaints?
Do you have the full right to work in the UK?
Do you have any adverse credit, i.e CCJ's or defaults?

Reference: 35101570

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