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Portuguese speaking IT Customer Service Advisor

Portuguese speaking IT Customer Service Advisor

Posted 2 September by French Selection UK

Portuguese speaking IT Customer Service Advisor
IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Portuguese
Salary: cca. £20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62, West Yorkshire, South Yorkshire
Ref: 362PO

*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***
*** Technical skillset and hardware knowledge is required for the role ***
*** Full time role, working hours: Mon-Fri: 8.30am - 5pm ***

Please visit the French Selection UK website, vacancies section, search job reference 362PO
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a fast growing company selling their products across Europe.

Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.

The Role:
- To maintain and develop the relationship with new and existing clients
in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

The Candidate:
- Fluent in Portuguese to mother tongue standard
- Fluent in English written and spoken in very high level
- IT help desk, technical customer service experiences required
- IT studies and hardware knowledge would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team

The Salary:
cca. £20,000 p.a. + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Computer Hardware
  • Customer Service
  • Technical Support
  • IT

Reference: 43442355

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