Plant & Machinery Traffic Planner

Posted 26 October by UKI Express
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Plant & Machinery Traffic Planner – Skelmersdale

Salary - £18,000 to £27,000 - Dependant on experience 

Due to continued expansion an exciting opportunity has arisen for a Logistics Administrator on our plant and machinery desk. The ideal applicant should be customer focused and a well organised individual MUST have construction heavy plant hire or machinery equipment rental experience. Hire desk experience would be an advantage for this challenging role.

Summary of Role

To assist in the management of the company’s traffic planning of Plant Hire, Tool Hire Equipment operations ensuring they are professional, accurate, compliant and cost effective at all times. Working alongside the existing operations staff you will be responsible for the coordination of hire machinery movements throughout the United Kingdom and to assist in the company’s continued growth. Deliveries can range from local HGV to national same day courier services throughout the UK. You will liaise with clients, drivers and sub-contractors, so you must have experience in the construction or plant hire equipment rental business and dealing with people at all levels. This is a challenging but rewarding role, with excellent opportunities for the right person.

Main duties

  • Customer Liaison/ Customers Services: Preparation of quotes for customers, follow up calls, taking orders / bookings, answering queries from existing customers and potential new customers (trailer availability, transit time etc.)
  • Subcontracting: liaising with network of hauliers / trailer providers / contractors, sourcing trailers, negotiating rates and organising transport operations by road as per customer’s requirements
  • Monitoring transport movements - Ensuring the order goes smoothly from collection to delivery –
  • Solving problems
  • Updating and reporting back to customers ensuring a faultless customer service.
  • Admin relating to each customer order - Ensuring costing’s and info are completed and filed - Entered on freight software system and ensuring all information is accurate before reaching the invoicing department
  • Liaising with the company’s Branch Manager regarding new leads and enquiries from new contacts.
  • This is a varied role, our priority is ensuring we provide excellent customer service levels at all times.

If you would like to apply for this role, please click to apply today – a member of our staff will be in touch with you to progress your application.

Reference: 44486576

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