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Planning & Resource Manager

Posted 8 March by HR GO Recruitment Easy Apply Ended

We are currently recruiting for an experienced Planning and Resource Manager to work for a busy Insurance Contact Centre based in Romford Essex.

You will be responsible for producing accurate forecasting, planning, scheduling and management information reporting. working closely with the contact Centre Manager.

Your duties will include

To drive the delivery of resourcing and performance within the call centre

Administrative support along with analysis and reporting

Providing Recruitment forecasting for the Resourcing officer

Management and training of the Real time Analyst

providing, development and support when required

You will ideally be from a Resource Planning background.

Required skills

  • Real Time Analyst
  • Resource and Planning
  • Recruitment forecasting

Reference: 34640057

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