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Posted 1 February by cms Ended

Repairs Planner/Scheduler
£13 per hour
Based in Exeter
Monday to Friday, 40 hours per week
Temp to Perm

Our client is looking for an experienced Planner/Scheduler with previous experience in the social housing sector to join their busy team in Exeter. As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as;

  • Providing customer service to residents and customers/tenants.
  • Arranging appointments for residents/tenants in regards to maintenance/repair issues within their properties.
  • Scheduling appointments for maintenance work.
  • Dealing with resident queries and offering general support to maintenance help desk
  • Organising appointments with trades people to carry out the appointments in a cost effective and organised manner.
  • Dealing with queries from residents & changing appointments.
  • Rescheduling appointments and scheduling/prioritising emergency repair issues.
  • Closing down jobs ready for invoicing.
  • Logging current jobs onto company database.
  • Working with Supervisors and trades people to organise and schedule work.
  • Updating and changing information as the job changes.
  • Ordering equipment needed for the job.
  • General Admin duties such as filing, scanning etc.

Please apply with your updated CV.

Reference: 34374275

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