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Placing & Billing Process Lead

Placing & Billing Process Lead

Posted 15 October by Willis Towers Watson
The Willis Re Placing & Billing Process Lead position is the focal point for our Placing & Billing process across the business unit.  The role, reporting to the Reinsurance Head of Process, will oversee our Placing & Billing performance, process and capability across our functional and territorial teams in Ipswich and globally as appropriate.  This role will represent Willis Re on internal Placing & Billing groups and form key external relationships.
Investment, Risk and Reinsurance

Our sophisticated approach to risk helps clients free up capital. We work in close contact with investors, reinsurers, and insurers to manage the equation between risk and return. Blending advanced analytics with deep institutional knowledge, we reveal new opportunities to maximize performance.
The Role
  • To be the primary focus for the Placing & Billing functions within Willis Re
  • Responsible for establishing and embedding process, SOPs, templates and controls across operations within the Placing and Billing process
  • Partner with Change Project Teams to drive process standardisation and simplification
  • Stewardship of the Eclipse and Open Twins process and system for the Placing & Billing functions in Ipswich and Willis Re globally including co-ordination of testing new releases
  • Aid in the development, implementation and monitoring of workflow completion and best practice across the business unit
  • Review of Placing & Billing productivity and metrics performance.  Liaison with Client Service Team Managers to address where improvements required
  • To recognise skill deficiencies across the discipline and provide proposals for resolution
  • Awareness of external/market proposals and objectives. Interpret and provide guidance/procedural clarification of impact upon our processes
  • Identify and promote new and innovative ideas with regard to current working practices and systems
  • Ensure adherence to standardised Group policies and procedures, including all CEM and other regulatory requirements
  • Represent Willis Re at all internal inter-departmental Placing & Billing related process groups
  • To accept ownership for, manage and implement projects as directed by Willis Re Management Group, Willis Re Operations Executive and as a result of any other relevant operational improvement projects
  • Support the delivery of technical process training
The Requirements
  • Detailed knowledge of the Reinsurance Placing & Billing process
  • Experience of representation on Market or company Placing & Billing forums
  • Experience within operations and of project work and methodologies
  • Experience of achieving results through others
  • Good knowledge of the Eclipse broking application
  • Strong interpersonal skills with the ability to work in a team environment
  • Must be a self-starter with the ability to work with limited supervision
  • Excellent time management and organizational skills
  • Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions
  • High attention to detail and concern for quality
  • An enthusiastic and confident team player
  • Excellent communication skills both oral and written
  • Able to communicate effectively with a range of stakeholders; from operational teams to senior management
  • Computer literate with a good working knowledge of Word, Excel and PowerPoint
  • Able to meet deadlines without sacrificing accuracy and attention to detail
Willis Towers Watson is an equal opportunity employer

Reference: 44387431

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