Personnel Services Administrator

Posted 12 September by Interserve
Ending soon

Job Purpose

Based in Lyneham, Wiltshire we are looking for an individual to meet the contracted personnel administration requirements of Military Personnel.The roles will have a common output, dealing with a broad range of personnel support needs on a daily basis.

Training on the requisite MOD systems can be provided;however experience/familiarity in similar military roles would be an advantage.

This is a full time position, 37.5 hrs per week Monday to Friday, 08.00 to 16.30.


The professional responsibilities are varied, while not necessarily being exercised every day. They might include (but are not limited to):

Administration of Service personnel accounts, including data input in accordance with Business Process Guides and policy.

Checking and authorising  expense claims.

Recording discipline cases.

Assessing and advising on pay and allowance entitlements.

Maintaining and controlling personnel documents.

Arranging and coordinating travel and travel documentation.  

Coordinate the administration process for personnel leaving the services.

Maintenance and updates of office registers.

Issuing and controlling accountable documents in accordance with General Data Protection Regulations (GDPR).

Maintaining documents and files within an electronic information management framework.

Provision of a direct customer interface and liaison with co-ordinators and Line managers. Actively promoting of a safe working culture and adhere to the Health and Safety procedures, processes and the law.

Complying with the Data Protection Act and observe confidentiality.

Undertake other administrational tasks as determined by the Interserve Line Manager. This could include support/ cover for other Interserve personnel in the contract areas, when required.

Knowledge Skills & Experience
  1. IT literate with a good working knowledge of MS Office applications.  
  2. Knowledge/understanding of MOD administration e.g Joint Service Publications  Defence Instructions and Notices.
  3. Unit/Regimental/Garrison Administration Office.
  4. Be conversant with MOD personnel support applications and systems Joint Personnel Administration (JPA) Defence Travel (desirable) but not essential.
  5. Ability to adapt to change and undertake additional training when required.

The successful candidate will be personable, confident and professional with a good judgement and the ability to communicate effectively.

Proactive and responsive to the changing needs of the business and the demands of the customer, whilst remaining calm under pressure and self-motivated. Reliable, discreet and well presented giving a positive image of Inerterve company.

Administration experience with strong organisational skills and a high degree of integrity.

Good verbal and written communication skills and ability to develop close working relationships.

Good all round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent).

Additional Information

  • MOD security clearance required (Proof of right to work in the UK essential.
  • Requirement to wear approved  company work wear.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.

Reference: 38894856

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