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- Extensive knowledge of Commercial Claims with the ability to to confidently deal up to the value of £75K.
- Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
- Strong Customer Skills
- Good communication skills with all stakeholders
- Ability to resolve difficult & complex claims
- Ability to communicate effectively and persuasively including report writing.
- Ability to work in a structured manner to drive for quality
- High personal standards of service delivery as a core skill.
- Ability to empathize and communicate at all levels
- Evidenced ability to plan and organize workload.
- Technical competence and experience of handling property losses up to an agreed value.