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Permanent Technical Analysts

Posted 6 March by Jennifer Griffiths Recruitment Easy Apply Ended

My client is looking for Technical Analysts on a permanent basis

Main Tasks and Objectives for the Technical Analyst are:

  • Be readily available to answer the phone to our clients in a professional and efficient manner.
  • To provide front line troubleshooting, diagnostics and to provide technical fixes.
  • To support a variety of custom made/bespoke applications, Microsoft applications and desktop applications. Plus a variety of off-the-shelf industry tools.
  • To support networks, hardware and printers etc.
  • Actively employ, share and contribute to the company's knowledge base.
  • Manage open incidents in line with industry best practice guidelines.
  • To support local and Global clients. Take control, understand goals and own your performance.

Desirable Skills / Experience:

  • Previous experience working on a Service Desk would be an advantage
  • IT problem solving is essential
  • Knowledge of Active Directory

Hours of work: 37.5 hours per week

Job Type: Permanent

Salary: £15,800.00 / year

*we shall only respond to candidates with relevant experience for this role*

Reference: 34618052

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