Pensions Technician (Data Analysis)
Competitive Salary plus Benefits
We are currently seeking a Pensions Technician in Sheffield, to provide technical knowledge on a range of DB, DC pensions and scheme events. Previous pensions experience is highly desirable but not essential as training will be given. However good excel and data analysis skills with the ability to solve complex queries is essential.
About the role
To provide support and bring technical experience to an administration team to ensure key projects and scheme events are completed in line with procedural and client requirements and within service level agreements and to provide a continually improving level of customer service in terms of quality, cost and time.
To work with the Senior Pensions Technician and Pensions Team Manager to deliver requirements for Scheme Events and Projects within KPIs (time scales, deliverables, quality, sign off) and to input into the planning process
To take ownership of the accuracy and quality of your own work.
To support and assist the management team where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc
To deliver key projects and scheme events within KPIs, including proactively communicating on progress
To control the quality of customer outputs in order to deliver an excellent customer experience.
To monitor and maintain the incoming workflow and controls around scheme tasks as required
About Capita | Employee Benefits
Capita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with staff across the UK, Europe, South Africa and India.
We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.
Your skills and experience
Previous experience of working on Defined Benefits or Defined Contribution pensions schemes or a similar role involving data analysis
Experience of using Microsoft office including Excel
Ability to analyse data
Can use problem solving skills when dealing with complex cases/queries
Can work well under pressure
Is comfortable working towards KPI's and SLA's
GCSE English and Maths (A - C)
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday increasing to 27 days with length of service, discretionary annual bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.