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Pensions Administrator

Posted 26 February by Momenta Operations Ltd Easy Apply Ended

Pensions Administrator

What's The Role?

This is an exciting opportunity for experienced Pensions Administrators to work with a major provider of consultancy services and administration of public sector pension schemes. You will be joining a high-quality team based in Liverpool, working on a broad range of activities associated with the department and client requirements.

Tell Me More

  • Location: Liverpool
  • Rate: Between £170-£200 per day
  • Start date: ASAP
  • Duration: Until the end of November 2018 initially

Your day-to-day activities will include:

  • Providing administration services to customers
  • Maintaining data, filing and records for the department
  • Preparing manual and computer-generated benefit calculations
  • Checking the integrity of customer data
  • Processing a wide range of routine and non-routine documentation within defined procedures
  • Resolving customer enquiries, via telephone and in writing, based on a competent working knowledge of the customer requirements and case history
  • Drafting of non-standard correspondence in response to customer enquiries
  • Collating and analysing data and producing reports, schedules and summaries in order to update customer records and resolve customer queries
  • Providing technical guidance and coaching to less experienced team members
  • Identifying and implementing process improvements to enhance customer experience
  • Carry out projects and ad-hoc activities as determined by Team Manager
  • Completion of targeted work to deadlines and required level of accuracy
  • Production of ad hoc reports as requested

What Knowledge, Skills & Experience We Need

  • Proven experience in a pensions/financial services environment
  • Awareness of scheme rules, industry regulations and current pensions legislation
  • Experience of Defined Benefit Schemes would be a distinct advantage
  • Ability to perform manual pension calculations is strongly desirable
  • Experience of dealing with external clients
  • Experience of working to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  • Ability to develop strong, working relationships
  • Strong IT skills, in particular Microsoft Office programmes
  • A positive attitude and approach to work and colleagues. Ability to work well within teams and support colleagues
  • Ability to identify own training needs
  • Ability to work in a target-driven environment and meet agreed productivity and quality targets
  • Effective verbal and written communication with various stakeholders

Next steps:

To express your interest in this opportunity, don't delay; please send your CV to: or call our Resourcing Team on

About us

Momenta are a market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your experience within the financial services industry. If you have the skills and experience for this exciting role then apply today and don't miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.

Reference: 34557944

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