This specific area of the business within this industry leading organisation has grown and developed over the last couple of years in term of changes in the pensions industry and new business and are now currently seeking an additional new team member.
As one of the Associates within this team, your responsibilities will vary and include providing a bespoke service to all pension members, IFAs and selected administrators, in relation to the administration and servicing of pension scheme arrangements etc.
This will include researching and providing up-to-date information on a wide variety of subjects related to the administration of the member pension’s accounts, including scheme/plan details, product information, investment fund options, fund prices, market news, general enquiries on processes, forms, etc and the switching existing of balances and changes in the allocation of future contributions
Pensions experience is not essential as full training is provided, however experience gained within a professional customer service environment is essential, as is knowledge and understanding of Treating Customers Fairly (TCF), excellent communication skills, a proactive approach and a willingness to learn and progress.
This is a long-term opportunities to join an organisation offering training and development over the long term.
Offering a highly attractive salary and benefits package that includes pension, life cover, generous holiday entitlement, bonus potential, ongoing training and development, the positions are within their Lower Kingwood/Tadworth offices that are able to offer free onsite parking and a free shuttle services (mornings and evenings) from Sutton, Redhill and Kingswood stations.
Further information is available on application.
- Communication Skills
- Customer Service
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