To manage the performance and delivery of a high quality, accurate and efficient HR/Payroll administrative/contractual service in relation to employment/contracts, conditions of service, payroll and pension regulations.
*To supervise the delivery of a high quality, accurate and efficient payroll and HR contractual/administrative service to specified clients
*To undertake line management responsibility for a team of staff. To ensure the induction and training needs of new staff are met, that the team are kept abreast of changes, to hold regular team meetings, 1-1s and PRDs.
*To provide direction to all team members through training and mentoring and assess training needs
*Ensure that resources within the team are organised and appropriately allocated
*To be the first point of contact for any escalated queries or issues and take responsibility to resolve queries
*To develop a good understanding of clients HR/Payroll transactional requirements and lead on the continuous improvement of systems and processes used
*To deliver high performance against key performance indicators as defined in Service Level Agreements
*To ensure service activities are undertaken in line with established timeframes
*To lead on the development and production of standardised Employee Services operating procedures
*To identify tasks and activities and plan resource requirements accordingly. Monitor performance output and service levels taking corrective action where appropriate
Service Care Solutions:
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
DBS disclosures provided via fast track online services free of charge
If you are interested in this role please do send an up to date CV to
Or if you know anyone who maybe be interested in the role we have a £250 referral bonus for successful candidates.