Payroll Officer

Posted 15 March by Sopra Steria Ending soon

Payroll Officer

NHS Shared Business Services

Salary: £18,000 plus 5% flexible benefits

Location: Southampton

Role overview

As the Payroll Officer you will responsible for the delivery of accurate payments to staff, both weekly and monthly for a defined part of the total payroll, ensuring legislation, terms & conditions of service and other statutory and local agreements are processed correctly. You will also be responsible for the completion of a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times.

Our experienced Payroll teams are already responsible for paying over 200,000 NHS employees each month, achieving 99.8% accuracy, and looking to recruit a number of officers for our expanding teams.

Key responsibilities

  • Work within the guidelines of NHS SBS and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered to

  • Responsible for dealing effectively with queries from customers both internal and external, both by telephone or in person, at all times conveying a professional and efficient attitude and pass any contentious calls to the Deputy Payroll and Pensions Manager /Team Leader, whilst abiding by NHS SBS and Client policies and procedures

  • Reporting to the Deputy Payroll and Pensions Manager /Team Leader for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines

  • Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay

  • Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team

  • Ensure that all manual under/overpayments are valid and correctly calculated and payments raised (if appropriate) on a timely basis

Essential skills

  • Previous or current experience, delivering exception customer service

  • Administration experience and knowledge of MS software packages

  • Excellent communication and organisational skills

  • The ability work in a team and build relationships with co-workers

  • Sound understanding of PAYE, National Insurance

  • Attention to detail

  • The ability to work flexibly, able to respond to increased pressure of work

  • Ability to prioritise work load

  • The Ability to Observe personal duty of care in relation to equipment or resources

  • Experience of accurate data entry and validation of financial information

Desirable skills

  • Experience in payroll or finance

  • NVQ 3 Qualification or equivalent level of experience in Payroll.

  • An understanding of the NHS Pension Scheme

  • Ability to understand, interpret, implement and communicate several complex terms and conditions of service within one organisation

  • Has an awareness of the law relating to payroll (i.e. TUPE, employment rights and data protection)

About us

Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. We currently work with 100% of the NHS Commissioning organisations and over a third of NHS Trusts, providing a high level of governance and accountability for around £100 billion of NHS spend annually. We also provide a full range of solutions for NHS Provider organisations, ensuring cost improvements and efficiency savings, as well as improved data management and reporting.

NHS SBS is a unique joint venture between the Department of Health and Sopra Steria. Our mission is delivering £1 billion savings back to the NHS by 2020 and we have already delivered audited savings of over £350m. We provide cost improvements of around 30% for our clients, as well as providing added value solutions.

NHS Shared Business Services is committed to establishing and maintaining a working environment which is free from discrimination and values all employees as individuals. All applicants and employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.

Find out more

Visit the NHS SBS website and the NHS SBS LinkedIn company page.

Required skills

  • Communication Skills
  • Customer Service
  • Payroll Services

Application questions

Do you have experience in Customer Services?
Do you have experience in Payroll?

Reference: 34693644

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