Payroll Consultant

Posted 21 May by Ideal Personnel and Recruitment Solutions Easy Apply

Our client has a permanent full time vacancy for a Payroll Consultant to visit customer sites for consultancy and implementation of HRP payroll software. This role is National, so a full driving license is essential.

The role:

  • Check and balance customer data before and after data conversions

  • Set up HRP software in accordance with customer requirements

  • Provide guidance to the technical team for data conversions

  • Manage customer requests and expectations for bespoke software changes

  • Create User and Technical specifications for customer enhancements or bespoke work to the payroll software

  • Create relevant documentation to support the site visits and the Projects team documentation within deadlines

  • Communicate with all project team members on the status of the project

  • Provide 2nd line support, via telephone, email, remotely or on customer visits

  • Mentor for others within the business

  • Promote and escalate customer requests ready for new releases of HRP software

  • First line testing for all Payroll software

  • Provide support to the Sales and Marketing team, including help with tenders, visiting potential customers and attending exhibitions

  • To keep abreast of all legislative changes in the world of Payroll and European directives

    Requirements:

  • Experience implementing Payroll Software solutions either working for a Payroll Software Company or working as part of an in house team.

  • Able to produce concisely written, accurate, clear and complete documentation and notes.

  • Excellent written and verbal communication, patient and careful with clients, communicate issues to people with all levels of understanding.

  • Hard working and focused, able to constantly prioritise workload.

  • Disciplined, deadline-aware, always conscious of client commitments and deadlines.

  • Willing to go the extra mile for customers.

  • It is desirable to have knowledge of relational databases, in particular SQL Server

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 35185520

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