Payroll Co - Ordinator

Posted 7 March by Reed Solutions Featured
REED Accountancy are working alongside a fantastic and exciting company based in Chelmsford. This is a brilliant opportunity to become part of a growing organisation who values both there staff and employees.
As the Payroll Co - Ordinator you will need to provide an efficient and proactive account service to a set of identified clients using a dedicated payment service. You also should be able to provide high quality and consistent customer service, building relationships with customers, PA's and agencies.

- To prepare the information required to process identified users’ payments (payroll, invoices or a blend), on a frequency determined in the support plan. This includes matching timesheets with authorised hours
- To support the Senior Payments Co-ordinator (Payroll) with payroll completion tasks, including printing payslips, reconciliation of payrolls Net Pay control, submissions of RTI, processing of Bacs payments to PA’s, submission of HMRC payments
- To make all necessary calculations including any auto pension contributions and HMRC payments in readiness for processing.
- To maintain an up to date list of payrolls/invoice payments for each payment week and ensure the right payments are made
- To oversee in a timely way the collation and reconciliation of each account identifying any issues with a plan for resolution. The reconciliation will also involve sorting of any tax and HMRC and auto-enrolment issues
- To proportionally monitor all accounts to enable early identification of unusual patterns and addressing (or escalating) in a timely manner
- To provide required account data to inform payment services reporting requirements
- Make amendments to ceased and deceased clients in liaison with the Cash Controller
- Where safeguarding concerns are identified to escalate accordingly in line with Company policy
- To liaise with internal colleagues as required to ensure seamless support to clients where they have more than one Company service.


- Experience of working in a fast-moving payroll environment with direct responsibility for client accounts
- Experience of delivering excellent customer service through a range of mediums including face to face, telephone and email
- Experience of building and maintaining strong working relationships with a range of stakeholders
- Excellent administrative skills with an ability to organise a wide range of information
- An eye for detail and a ‘get it right first time’ attitude
- Empathy and understanding of customer situation and needs
- An ability to use initiative to problem solve issues and to escalate in a timely manner where required
- An ability to self-organise workload to meet fixed deadlines
- An ability to work as part of a team
- Good written and oral communication skills
- IT literate with experience of Microsoft applications and payroll packages


- Knowledge of Sageline 50, Payrite software and using a CRM
- Knowledge of the health and social care sector, and specifically personal budgets and personal health budgets

Application questions

Have you got past experience working in payroll?
Are you immediately available?

Reference: 34629089

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