Pertemps are currently recruiting for an experienced Payroll Administrator to join a fast growing team based in Farnborough, Hampshire.
Payroll Administrator – Job Purpose
In this role you will take responsibility for an allocation of clients ensuring accuracy and on time delivery of payrolls. As a dedicated point of contact for client allocation providing clients and colleagues
with support on payroll and payroll system issues, ensuring service excellence at all times.
Payroll Administrator – Responsibilities
' Review, develop and manage client accounts to enhance service delivery and increase
' To mentor, coach and develop colleagues in order to ensure operational efficiency at all
times. Identify improvements, contribute ideas and optimise service for your clients
meeting individual, departmental and business objectives.
' To directly contribute towards the achievement of the divisional objectives
' To deliver excellent service to internal and external clients, possessing the required
account and payroll knowledge to fully support them.
' To be a 'go to' subject matter expert for specific payroll advice and guidance.
' To communicate with clients in a professional, effective, polite manner and resolve any
queries in a timely manner.
' Use the Client Management System to record details of all client contact; telephone,
email or client visits.
' Complete Clients' payroll instructions in the appropriate priority order, taking into account
special instructions agreed with the client.
' Complete all set tasks accurately and efficiently, adhering to deadlines and referencing
Payroll Instructions, Procedures, Training notes and Quality procedures as appropriate.
' Complete administrative tasks fully and accurately to meet required standards and work
•Experience of payroll administration at any level
•Able to manually calculate gross pay down to net pay
•Keen eye for detail
•Strong customer service focus, experience dealing with external clients
•Experience in ResourceLink with would be advantageous but not essential
Payroll Administrator – Additional Information
•This is an initial temporary contract will either be extended or made permanent, depending on performance.
•The hourly rate is paying between £12.50 - £15.50 per hour, or £25,000 - £30,000 per annum for the permanent position.
•The hours of the role are 37.50 over 5 days
If you are highly organised, have the ability to work under pressure, and the role sounds like your next career step, then click the apply button to send your CV, or contact Clare O'Brien at Pertemps Managed Solutions for further information.
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