Payroll Administrator 12-month FTC
Competitive Salary plus Benefits
Capita Employee Benefits is one of the largest employee benefits consultancies in the UK. A leading provider of pensions administration, employee benefits consultancy and cutting-edge technology, we're a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members. We're looking for a Pensions Payroll Administrator to join us on a 12-month FTC and help us to continue to delight our clients.
Previous Payroll Administration or experience within a similar role is essential!
About the role
Working within a wider team of payroll administrators you will be responsible for maintaining payroll records to enable the payment of pensions to be accurate and on time, providing optimum levels of customer service to the client in terms of quality, cost and time.
Ensure that scheme records are created and maintained in a consistent and accurate manner, using the appropriate systems
Providing excellent customer service to all pensioners, clients and third parties in line with service level agreements
Working to performance targets and quality standards, ensuring they are consistently met
Ensure that all payrolls are completed accurately and on time
Meeting and adhering to all regulatory and legislation requirements
- To be the primary contact for member queries
Previous Payroll experience is highly advantageous but not essential as training will be given
You must have previously worked in a customer service role with administrative duties
Ability to work within a busy office environment towards KPI'S and SLA's
Can use MS Word to create simple letters and reports and MS Excel to create simple spreadsheets with basic calculations'
An understanding of process flows including incoming work allocations and work completed
A strong understanding of excellent customer service
Demonstrates an attitude of 'get it right first time' for all customer outputs.
Can create quality letters and email communications
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary, we also give you 23 day's holiday, increasing with length of service, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment!
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
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