Payment Negotiator

Posted 6 February by Arden Personnel

• Redditch • £9.50 per hour • Temp to Perm-Full time
• Exciting new opportunity to join a growing company

Job Description:
Arden Personnel are currently recruiting for a Payment Negotiator. This role forms part of debt collection department and is in place to collect overdue money owed to our client from their customers as efficiently and effectively as possible.
As a Payment Negotiator you will have the following responsibilities;
• Contacting debtors by phone, email and letter
• Using strong questioning techniques & negotiations
• Researching and understanding your allocated customer’s expectations and working to exceed those expectations by designing your collections strategy around them
• Keeping customers informed of relevant new information as and when required
• Updating our database is stringent accuracy and ensuring all relevant information is updated and where relevant complies with the data protection principles
• Conducting investigation work and where relevant instructing tracing agents in cases on absconded debtors
• Processing card payments with accuracy via our card payment system
• Advising both debtors and customers of relevant proceedings to consider. Ensuring debtors are kept informed of the potential proceedings and the consequences of those proceedings
• Supporting and sharing experience and knowledge with the current team

The Successful Applicant
To be considered for this Payment Negotiator role you will need to be;
• Strong, professional telephone manner
• Excellent negotiation skills
• An eye for details and accuracy experience
• Excellent customer service skills
• Common sense approach to work
• Experience of working with email software and gener computer skills
• Team player
• Flexibility

What’s on Offer?
As Payment Negotiator you will receive;
• £9.50 per hour
• Full time hours

Apply for this role
To apply for this Payment Negotiator role please go to our Arden Personnel website . Job reference JW-1319.

Reference: 34405027

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