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Patient Coordinator (Private Healthcare)

Posted 25 January by Your World Healthcare Ended

Our Private Healthcare client is looking for an experienced Patient Coordinator to join their team on a permanent basis.

Patient Coordinator

Location: Marylebone

Job Type: Permanent

Hours: Monday - Friday, varied shift patterns between 8.30am and 7pm (40 hours per week), including one late night per week (until 7pm)

Pay: £28,000 - £30,000 + monthly bonus scheme (dependent on experience)

  • Dealing with patients face-to-face
  • Dealing with estimates and quotes
  • Excellent computer skills and experience using CRM systems
  • Maintaining a high standard of service throughout the patient journey
  • Booking and cancelling patient appointments
  • Taking payments, processing payments and invoices
  • Ensuring that all patient files are up to date
  • Following all booking processes
  • Some typing up of patient letters and other medical correspondence
  • Answering the phones, taking messages
  • Ensuring that all enquires are dealt with professionally and confidentially at all times
  • Basic admin duties, scanning, filing etc.
  • Looking after two consultants
  • Liaising with hospitals and anaesthetists and other clinics
  • Cosmetic / Plastic Surgery background highly desirable

Required skills

  • Booking
  • CRM
  • Patient Administration
  • Payments
  • Cosmetic

Reference: 34321549

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