OSR are recruiting for a Parts Advisor on behalf of a franchised commercial vehicle dealer in Huntingdon, to work as an integral part of the aftersales team.
My client is franchised to a leading commercial vehicle brand and operates within a successful and reputable local dealer group. A professional and motivational environment is on offer, with personal development and training available through both manufacturer and the group, as well as career progression opportunities likely to present themselves within the dealership and wider group.
DAY TO DAY RESPONSIBILITIES
- Provide a friendly first point of contact for both retail and trade customers
- Handling internal sales and parts supply
- Sourcing parts through manufacturer and on occasion externally
- Stock control, handling deliveries
- Handling parts returns to manufacturer when applicable
- Use of internal stock control and invoicing systems, and EPC's
- Partaking in stock takes
- Focus on additional revenue streams for the department, ie. upselling where applicable
- Accurately creating invoices
- Managing and exceeding customer expectations
REQUIRED SKILLS AND EXPERIENCE
- Excellent communication and organisational skills
- Passion for delivering excellent customer service
- Keen attention to detail
- Ability to understand technical workings, and a passion for ongoing learning
- Valid driving licence
SALARY, HOURS AND BENEFITS
- £18,000 basic salary plus bonus, OTE £20,000
- Personal benefits package
- Monday - Friday 8am-5.30pm, Saturday 8.30am-12.30pm (1 in 3)
The dealership is located in Huntingdon, Cambridgeshire
JOB REFERENCE: J3961
We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, if you haven't heard from us within 4 working days, please consider your application unsuccessful.
This advert has been posted by a recruitment agency acting on behalf of a client.
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