Parts Advisor - Chelmsford


I am currently working in partnership with a successful commercial vehicle dealership who are seeking a knowledgeable Parts Advisor. Situated in Chelmsford, my client is looking for a professional individual with an excellent parts background and kerridge experience.

If you are seeking a new challenge and have all relevant experience I want to hear from you!!!

In this role you will be responsible for…

  • Taking parts orders professionally over the phone, in person or by email
  • Developing and maintaining a high level of customer service in order to maximise the sales within the parts department
  • Recommending to customers what parts that they might need for their vehicle
  • Checking availability of parts stock using the in-house computer system and ordering stock when required
  • Receiving and identifying stock that is received on site
  • Compiling parts orders together and arranging delivery either by courier or making it yourself
  • Dealing with any payments/invoices coming through the department
  • Assisting with parts stock check
  • Liaising effectively with other members of staff in the dealership/parts department
  • Complying with company policies and procedures relating to customer care and quality

What are we looking for?

  • Previous experience within a Parts Advisor position is a necessity
  • Kerridge experience is ideal
  • Excellent parts knowledge
  • Full UK Driving Licence
  • The ability to work to your own initiative
  • Well-presented individual with a strong work ethic
  • Outstanding IT skills and knowledge
  • Confident with liaising with customers over phone and face to face
  • Good team player
  • Able to work productively within a busy and high-pressured environment

What is on offer?

£19,000 basic (this could be negotiable for the right candidate) + a £21,000 OTE

Full brand training and development

Company pension scheme

22 days holiday

HCP International is acting as an Employment Agency in relation to this vacancy.

Reference: 34651639

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