£25,000 - £30,000
12 month fixed term contract
My client is looking for a strong co-ordinator to provide direct communication with their partners. Meeting external SLAs and OLAs. Dealing with partner queries, identification of sales opportunities. Support quote creation - Cisco. Meeting internal SLAs and OLAs. Serial number analysis. Support order creation, responding to queries, creation of sales orders using SAP and management of purchase orders. Proactive chasing of renewals and reporting. Keeping track of opportunities via Sales Force.
First class communication and administration skills. A high level of Microsoft office suite, especially Excel. A proactive and responsive nature with the desire to deliver first class customer service. An awareness of SLAs and OLAs. Be willing to follow, improve and devise processes and procedures. To be aware of health and safety in the work place. An awareness of Cisco, Sales force and SAP would be a benefit.
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