Part Time Inbound Customer Service Agents

Posted 8 October by MERJE Ltd
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Location: Work from home with occasional office working (Manchester)

Hours: 20 hours Evening and weekends (Hybrid working, work from home 2 days per month in the office

Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

If you answered "yes" to the above, read on to hear about a new and exciting customer service opportunities on the outskirts of Manchester

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

  • Taking inbound calls from customers
  • Providing an excellent customer service
  • Updating notes in the in-house system
  • Signposting to different teams where required
  • Being a reliable and committed member of the team

Skills:

  • Excellent communication skills
  • Excellent customer service skills
  • Strong work ethic
  • Good IT skills
  • Reliability

If successful, you will be required to pass a strict reference vetting process, including a criminal record check.

Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant, part time job, student job, part-time job, part-time, evening, weekend

Reference: 44314947

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