Part Time German Speaking Customer Service Advisor

Posted 2 January by Anderson Recruitment Ltd
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My fantastic client based in Quedgeley are currently recruiting for a German Speaking Customer Service Advisor to join their team on a part time permanent basis.

The successful candidate will provide customer service to all customers over the phone or via email. This is a great opportunity to join an expanding business within a fast-paced environment.

Responsibilities/Duties

-Responsible for generating and processing New Sales in the department via telephone or email

-Responsible for the completion of online orders following internal processes

-Dealing with customer sale and existing enquiries

-Capture Customer feedback about our products

-Liaise with our Courier partners to ensure successful delivery of our goods

-Respond to Product related questions from Customers

-Protecting customer information, including sensitive financial information, in accordance with Company Policy

Candidate Attributes;

-Fluent in German

-Previous experience in Call Centre/ Customer service environment is desirable

-Excellent written and verbal communication

IT literate,

-Professional and flexible

-Able to work as part of a team supporting colleagues and promoting excellent team spirit

-Able to adapt and deal with changing demands

-Ability to work flexible shift patterns

Hours- 2 days per week 8am-5pm

Salary- £9,360

Required skills

  • Call Centre
  • Customer Service
  • Financial Information
  • German
  • Customer Information

Reference: 36924438

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