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Part Time Customer Service Team Leader

Part Time Customer Service Team Leader

Posted 9 April by ASA Consulting Services Ltd
Easy Apply Ended

Our client, a successful company is recruiting for a Part Time Customer Service Team Leader.

Hours are 5.30pm - 9.00pm.

This is a fantastic opportunity to join this stable and professional organisation.

For this role you must have previous experience of leading / supervising or managing a team within a busy customer service environment. You will have outstanding customer service skills and the ability to motivate and develop a team. You must have strong organisational and communication skills and be an excellent leader.

Key responsibilities:

  • Supervising a team ensuring that a professional customer experience is provided.
  • Daily running of allocated evening team.
  • You will be involved in recruitment, induction, motivation, retention, appraisals and performance management.
  • Understand and uphold all systems and processes within the department.
  • Providing reports as required by the Manager
  • Coach and develop the Team members as required.
  • Maintain and enhance Customer Service Standards.
  • Complete and assist with projects.

This role is working in a modern open plan environment and you will receive full product training.

The company offers a highly competitive package including a salary of £10,079, 25 days holiday + bank holidays, pension scheme, private health care, life assurance, free parking on site and subsidised restaurant etc.

Reference: 37717608

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