Benefex is a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
We are looking for positive and customer orientated individuals to answer inbound calls from our clients and their employees. The role will involve resolving any queries relating to their flexible benefits packages via phone, post, or email and carrying out related administration.
You'll need a positive approach to customer service and have a history of exceeding expectations to deliver the fantastic service that we pride ourselves on. You'll be a real people person and multi-tasking comes naturally to you, so you're probably spinning plates whilst reading this ad.
Previous experience working in a customer service environment would be ideal, equally your passion to deliver an outstanding service and ability to build relationships is just as important.
Working 20 hours per week - Monday to Friday (There is some flexibility with the days)
The salary for the role is £17,750 pro rata and you'll also receive the following benefits;
- 25 days holiday (plus your birthday off!)
- Healthcare, Income Protection, Life Assurance and access to our own award winning online benefits scheme
So, if you fancy joining a workplace which strives to make a difference, moves at lightning speed and is a little bit unique, we'd love to hear from you.
We know that everyone has commitments outside of work, and we don’t want anyone to feel they’re not able to apply to come and work for us based on the hours they are able to work. We have people working all kinds of working patterns here at Benefex to fit around childcare, public transport, and even their Wednesday evening football match! If you’re not looking for full time working hours, then come and chat to us and we’ll do our best to agree a working pattern with you that works for both you and the business. We recognise that great work is all about what you deliver for the organisation… not the hours you’re in the office.
- Customer Care
- Customer Service
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