Part Time Web Chat Customer Service Advisors
Location: Cuffley, Hertfordshire
Salary: £7.50 - £8.40 per hour - Salary paid on a weekly basis!
Contract: Temporary to Permanent
Hours: Monday to Friday, 4pm - 9.30pm
Our well known client in Cuffley are seeking a part time temporary to permanent Web Chat Customer Service Administrator to join their team.
In this role you will be required to speak to customers via web and phone calls to re book their appointments.
You must be happy and confident on the telephone and have the ability to listen to various customers.
You must be resilient and happy to make outbound calls on a daily basis.
- Weekly pay
- Alternatively onsite parking is provided
- Full training provided
- Speaking to a high number of customers on a daily basis
- Contacting customers who have had an appointment but haven’t yet purchased goods and finding out if they require more information or are looking to purchase
- Using online booking system and excel to re book cancelled appointments
- Updating in-house system as and when required with new data information / updates
Person and Ideal Candidate Specification
- Excellent telephone manner with the ability to give great Customer Service
- Excellent typing skills
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