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Part Time Customer Service Role in Cuffley

Posted 12 January by Smart 10 ltd Easy Apply Ended

Part Time Web Chat Customer Service Advisors

Location: Cuffley, Hertfordshire

Salary: £7.50 - £8.40 per hour - Salary paid on a weekly basis!

Contract: Temporary to Permanent

Hours: Monday to Friday, 4pm - 9.30pm

Company Profile:

Our well known client in Cuffley are seeking a part time temporary to permanent Web Chat Customer Service Administrator to join their team.

In this role you will be required to speak to customers via web and phone calls to re book their appointments.

You must be happy and confident on the telephone and have the ability to listen to various customers.

You must be resilient and happy to make outbound calls on a daily basis.

Job Benefits:

  • Weekly pay
  • Alternatively onsite parking is provided
  • Full training provided

Job Description:

  • Speaking to a high number of customers on a daily basis
  • Contacting customers who have had an appointment but haven’t yet purchased goods and finding out if they require more information or are looking to purchase
  • Using online booking system and excel to re book cancelled appointments
  • Updating in-house system as and when required with new data information / updates

Person and Ideal Candidate Specification

  • Excellent telephone manner with the ability to give great Customer Service
  • Excellent typing skills

Reference: 34213032

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