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Part Time Customer Service Assistant

Posted 7 March by REED Featured Ended
Opportunity has arisen to join a market leading software solutions company based in Croydon

This is a newly created position within the organisation. Working hours are Monday - Friday 12-5.30pm.

Holidays are 20 + bank holiday which increases with service with the company.

Role:

To provide front line telephone support to our UK wide base of Clients.

Responsibilities:

• Responsible for frontline telephone support on six software products
• Responsible for dealing with emails and other methods of contact via the websites
• Responsible for taking accurate notes and escalating to the Agents for resolution.

It is essential that candidates applying for the role possess the following :

• Previous experience from a helpdesk or call centre environment.
• Knowledge of PC hardware
• Strong written and verbal communication skills
• Able to work proactively under pressure
• Apply great customer service skills at all times

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34628338

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