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Part- Time Customer Service Advisor

Posted 29 January by Reed Featured Ended
Our Local North West Leicestershire Client are keen to appoint a Part-Time Customer Service Specification Advisor to work within the Specification Team. On a Temporary part-time basis 8.30am-5pm, Thursday to Friday, 16 hours per week.

The successful applicant will be required to work in co-operation with the Area Sales Consultant team Specification department. Working within an internal team and focusing on first class customer service support. The main purpose of the role is to interact with key specifiers in a courteous, effective and timely manner. Be able to provide excellent front line specifications and first line technical support in response to inquiries and requests about the products and services.

Including maintaining strong / professional working relationships with Key Specifiers
communicating either by telephone, electronically or in person to provide information regarding products and services. To maintain new and existing relationships.

Direct out-of-scope technical requests and unresolved issues to the designated resource and respond promptly and professionally to all customer inquiries

Follow up on all projects and opportunities in your designated area, plan and priorities daily specification activities. Communicate and coordinate with internal departments, locally and internationally

Manage current project pipelines and be able to maintain records of interactions and transactions using corporate specific software.

If you have excellent communication skills and previous industry based knowledge with an interest in developing your existing skill set then we would like to hear from you, for our Part-Time Customer Service Specification Advisor.
Please apply through the web site as we are waiting for your application.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34339854

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