A leading finance company based in Leeds are looking to recruit 5 part time customer service advisors to join their fantastic team! The hours can be flexible to suit your needs!
Please Note: The successful applicant will need to pass a credit check.
The role as a part time customer service advisor will involve delivering excellent service and assisting customers with their general queries.
You will be providing expert service to customers verbally and in writing, dealing with a variety of queries professionally and efficiently, minimising arrears and maximising recoveries at all times.
You will be responsible for:
* Dealing with incoming telephone calls
* Assisting customers with their enquiries
* Ensuring that every customer receives a positive customer experience on every contact
* Promote the brand positively maintaining brand integrity
The ideal candidate will have:
* Excellent verbal and written communication skills
* Customer Service background
* Ability to multi-task
* Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times
* Resilience to take high volume of calls on a daily basis
* Ability to explain products
* Driven to hit targets
* Work well in a team and on own initiative
* Ability to listen and build rapport and understanding with customers
What you will get in return:
* Free onsite car park
* Succession planning/ development opportunities
* Investment time to develop
* Quality coaching - monitor and assess with TM
* Get involved in training other new starters
Working Hours (Part Time):
Flexible on the hours to suit your needs (minimum of 18 hours per week)
In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free parking.
If you feel you would be suitable for this position then please apply now.
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