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Part Time Customer Service Advisor - Daventry

Part Time Customer Service Advisor - Daventry

Posted 4 April by Ascendant Recruitment Easy Apply Ended



Salary: £17,000 pro rata on temporary hours

Shift patterns are flexible and either:

Monday - Friday 8am - 12pm

Monday - Friday 4pm to 8pm

Saturday and Sunday 10am - 6pm

About the role:

  • Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally
  • Dealing with a high volume of inbound calls
  • Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions
  • Maintain customer service emails and ensure that responses are provided within a timely manner
  • Provide advice and guidance to customers
  • Understanding individual needs of the customers, able to act compassionately, whilst showing empathy

About you:

  • You'll have an excellent telephone manner and the ability to remain calm under pressure.
  • Able to work in a diverse environment with the ability to multi task in a fast paced environment
  • Problem solver with a positive attitude to work

Job Type: Part-time

Reference: 34821965

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