Part time - Contact Centre Agent - Immediate Starts!

Posted 18 September by PMP Recruitment

PMP Recruitment are a forward thinking recruitment company who are looking for new part timeCall Centre Agents to join our team in a wonderfully located office in Media City,Salford Quays. The successful applicants will be working within a team of call centre agents in an office with a great atmosphere, picturesque views and a very competitive pay rate.

The role of the call centre agent:
In the role of a call centre agent, you will be taking inbound, and, making outbound calls as you pre-screen and book people in for registration events across the country. These will be for a range of established organisations, ranging from a huge online retailer to food warehouses. As well as the booking part of the job there is a general customer service aspect to the role, handling calls from employers, employees and candidates. Due to this we are ideally looking for people with excellent call centre, sales, or customer service experience, or experience in the field of recruitment.

Duties and Responsibilities of a call centre agent include:

  • Making outbound calls to prospective candidates and pre-screening candidates to see their suitability for a role
  • Using internal systems to book appointments for candidates
  • Taking inbound calls, possibly from candidates and possibly from third parties
  • Helping the team hit targets in regards to bookings
  • No Cold Calling

The ideal call centre agent:

  • Will feel confident on the phone
  • Will be flexible
  • Will be friendly, to both candidates and their colleagues
  • Will have experience in either sales, customer service, call centres or recruitment
  • Will be forward thinking and able to develop skills and knowledge
  • Will have excellent telephone manner and be confident communicating, both internally and externally
  • Will have general office skills
  • Will have a great team attitude
  • Will be available to work over the weekend or evenings

The company:

  • PMP are one of the leading recruitment companies in the UK
  • They are part of the Cordant group of companies and have an established brand throughout the UK
  • They focus on their staff as well as their clients
  • They recruit for a number of international companies on a daily basis

What's in it for you:

  • The role of call centre agent pays £8.70 an hour, with payments made weekly
  • Although a temporary contract to begin with there is the potential to earn a permanent contract going forward and advance your career
  • A part time weekend position (though over-time will be available during the week for those wanting it)
  • Typical office offices hours are from 9am to 6pm on Saturday and Sunday
  • Overtime available
  • Free tea and coffee
  • A job in a brilliant location in Media City, Salford Quays with great views and numerous nearby food and drink outlets

Where is the job:

  • The Quays, Salford, Manchester, M50 3UB

The office is incredibly easy to travel to and from with brilliant tram and bus routes, and it's adjacent to Media City with both the Media City and Harbour City tram stops being only a few minutes walk away.

How to apply:
To apply click apply and we will look to invite you to the site of our office for an interview.

PMP Recruitment is acting as an Employment Business in relation to this vacancy.

Required skills

  • Sales
  • Telesales
  • call centre
  • admin
  • customer service
  • administrator
  • inbound calls
  • outbound calls
  • contact centre
  • calls
  • agent
  • customers
  • No sales

Reference: 33331416

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