Paraplanner role with successful Hove based company.
Level 4 Diploma required (or close to achieving) and 1 year experience as a Paraplanner.
Basic up to £35k
Hours of Work
35 hours per week, 9am - 5pm
Overall Job Purpose
To support the Practice to provide high quality, compliant financial planning and advice to their clients. The role involves liaising with the Advisers to understand a client’s objectives, circumstances and requirements, analysing suitable options and preparing recommendations for the Advisers to introduce to the client as part of their financial plan.
In addition the role holder will support the administration team with practice administration and liaise with key support functions and external providers.
Providing technical, research and administrative support to the practice principal to develop suitable client recommendations.
Produce all relevant paperwork and regulatory requirements for the principal to present potential solutions to clients.
Produce compliant and detailed Client Suitability Reports.
Assist in the management of client relationships including attendance at client meetings, receiving client phone calls and providing information of a technical nature if requested.
Produce regular client portfolio reviews, technical and industry updates with relevant additional commentary to support the client proposition.
Liaise on a proactive basis with the Practice Principal on a regular and structured basis to work on cases and provide updates
Key responsibilities include:
Contacting clients to.
- arrange meetings and update current information
- answer general questions about financial planning or technical elements of the clients arrangements
- gather necessary information from client so that a financial analysis can be completed
Review the client’s financial statements, legal documents, and other data.
Prepare summaries of:
- the client’s goals and objectives
- the client’s present situation
- the effect of their current arrangements on future circumstances using relevant financial planning tools
Prepare detailed options for the Advisers to consider supporting the client’s financial planning objectives.
Prepare calculations summarizing the clients investment management needs.
Prepare proposals for the solution that the planner has selected for the client including approved product illustrations and literature and establish details on the chosen investment platform where applicable.
Act as point of technical expertise for the practice, updating the Advisers on any relevant information or changes that may impact on client management or recommendations
Ensure efficient internal and external communication within the practice, being the primary point of contact for all clients, product and platform providers and external support functions.
Provide efficient resolution to client queries and ensure clients receive effective communication regarding case processing.
Manage proactive client communications ensuring the practice delivers service requirements in line with the Practice client proposition.
Manage case workflows for case processing, withdrawals, surrenders including liaison with Openwork and external providers to ensure all service are delivered within contracted deadlines.
Liaise with key providers to ensure all practice material is relevant and up to date and all practice members are aware of changes and updates. Act as the primary point of contact of with providers for issue resolution and disputes.
Lead and develop proactive marketing to new and existing clients, recognising and opportunities and marketing to clients accordingly.
Manage practice procedures and processes including CPD, file maintenance, regulatory record keeping requirements including taking responsibility for compliance with data protection and consumer credit licensing requirements.
Manage role in line with practice budgets and work proactively with Practice Principal to improve efficiencies in client management and practice process to improve practice profitability.
This role is being dealt with by Mark Hazzard, Goldstone Laine