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Posted 7 March by Pertemps Scotland Ended
Our public sector client, based in the West End of Glasgow, require an experienced PA/Administrator for a temporary assignment, lasting approx. 8-10 weeks. Hours of work will be Mon - Fri 9am - 5pm. Rate of pay will be £ 10.54 p/h.

The successful candidate will provide highly professional and comprehensive administrative and PA support to a senior member of staff, including dealing with confidential or sensitive material. They will also provide senior administrative support within the department office, as required.

- Diary management, planning and prioritising appointments and arranging meeting dates and venues. Also ensuring all papers for meetings are available and deadlines met.
- Filter issues/problems and seek to achieve resolution. Act as a main point of contact. Respond to correspondence and telephone calls, prioritise incoming mail/e-mail and calls as well as dealing with routine business. Log mail and prepare action/to do lists.
- Be responsible for overseeing specific activities and processes, utilising discretion and initiative to ensure services continue to meet agreed quality standards, guidelines and procedures.
- Act as clerk as required to senior level committees and ad hoc meetings, preparing agendas, matters arising, papers and minutes and co-ordinate follow-up action, as appropriate.
- Resolve problems based on experience and judgment, largely without reference to others to provide an effective service and clear advice to colleagues and customers. E.g. handling internal and external enquiries by telephone, e-mail and in person, diary management, correspondence,
- Use initiative and judgement in addressing and resolving problems to ensure effective service delivery. E.g. dealing with mail/e-mail/telephone calls effectively, etc.
- Contribute to the longer term developments e.g. recommend improvements to office systems/service developments, as required.
- Use and integrate a range of standard software packages in collating/recording defined information/documentation.
- Plan and organise travel arrangements, locally, national and internationally and prepare detailed itineraries and expense claims.
- Manage filing system(s).

Qualifications Required:
HNC, VQ 3, Higher Grades, City & Guilds, or equivalent in a business related discipline, plus typically 3 years relevant work experience. Or, evidence of progression and development gained through 4-5 years relevant work experience.

Core Knowledge, Skills & Experience Required:
- Excellent time and workload management skills with the ability to multi-task and cope with unplanned interruptions and tight deadlines.
- Excellent secretarial and administration skills, including diary management.
- Fast, accurate key board skills and be fully competent in word processing, audio and possibly shorthand.
- Ability to work independently, be proactive and use initiative and judgement.
- Excellent oral and written communication skills.
- Use of tact, diplomacy and discretion in all aspects of work.
- Ability to take and record minutes of meetings.
- Able to work accurately and with attention to detail.
- Excellent organisational skills.
- Work well under pressure.
- Ability to create draft presentations and documents for verbal or written briefings, sourcing materials as appropriate.
- Willingness to work flexibly and contribute to the overall team effort with a positive and enthusiastic approach.
- Experience of creating, maintaining and managing a complex filing system, creating powerpoint presentations from briefing notes, drafting letters and documents from briefing/briefing notes and organising travel.

Reference: 34632730

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