Our client based in Rhymney is looking to appoint an Outbound Sales Representative. Working within the product Services team the main purpose of this role is to generate revenues through outbound telesales activity to New Prospects, existing Customers and Buying Group Members.
- To identify and maximise potential sales opportunities
- To contribute directly to the business by driving the sales of all Services offered.
- To achieve agreed monthly targets for sales revenue actively seeking to exceed them
- To undertake marketing and data gathering activities, including feedback on competitor activity and the promotion of special offers, products and services where applicable
- To act as a reliable and efficient point of contact for customers in relation to all day-to-day activities
- To handle incoming calls and make outgoing calls as required dealing with them all efficiently and effectively no matter what the topic of the phone call
- To identify improvements that could be made to processes and systems used by the team as part of continuous improvement
- Strong communication and customer service skills
- Highly motivated, confident and a self-starter
- Positive, reliable, ambitious, innovative
- Ability to make decisions using own initiative based on circumstances
- The person must be self-motivated and have the drive to succeed in an ever-changing market place
- A strong customer focus with excellent communication and interpersonal skills
- To have an attitude that is second to none with regards to Customer Service and Satisfaction
- Essential to pick up new skills in a short space of time
- Flexible and inventive to solve problems and issues
Skills & Knowledge
- Strong IT skills using all Microsoft packages including Excel, Word and Outlook
- Experience in telesales/customer service environment
Free car parking, excellent working environment and chance to earn an extra 2500k on top of basic Salary.
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