CCA Recruitment Group are pleased to be working with a leading outsourcer within their Trongate, Glasgow City centred based contact centre. Trusted by some of the most well-known brands across the UK to handle their customer interactions, our client is looking for a number of Sales Advisor to join their outbound Sales team to promote their products and services.
With your product knowledge (training is provided) you will be responsible for identifying the customer's needs and situation to recommend and sell additional products and services.
Do you have?
- Telesales/sales experience in a contact centre or retail/finance/banking environment
- Achievement of sales targets/KPIs across a range of products
- Ability to provide high levels of customer service
- Ability to work well both in a team and on your own
- Basic IT skills including using multiple operating systems
- Strong communication, negotiation and influencing skills
- Competence to work within an agreed regulatory code of conduct
- Management of existing customer feedback
What is on offer:
- Competitive base salary - £17160 per annum
- 28 days holiday
- Shift pattern: Monday to Friday, 12pm-8pm (no weekend work)
- Ongoing on-site training and support on the call floor from dedicated trainers and managers
- Ongoing career development - ability to move within the company long term
- Organised fun and social events
- Training & development (including Modern Apprenticeships/SVQ qualifications)
- Subsidised on-site food and drink
Just like us, our client is passionate about people and understands they are key to the ongoing success and growth of the business so if you are looking for your next opportunity in sales then apply and get in touch for an informal chat.