Outbound Customer Service

Posted 6 April by Reed Easy Apply Featured
Reed Warrington & Knutsford are currently representing a professional financial company located in Knutsford Cheshire, our client are actively looking for 2 candidates with good customer services skills to work on an on-going long-term contact to progress into a permanent role. This is a great opportunity to work with a fantastic team within an expanding business.

Typical duties and responsibilities include:

- Taking inbound calls from new customers to take their information and enter details onto in-house systems
- Taking inbound calls to provide information and to assist customers
- Make warm outbound calls to customers who have requested information regarding my clients’ services
- Assisting customers with the completion of their applications.

Skills required:

- The first point of contact for the company so you must be professional and informative
- The ability to communicate clearly, positively and effectively.
- To display a positive and enthusiastic work ethic.
- To build and develop long-term customer relationships
- Excellent attention to detail
- The ability to build rapport quickly and easily.

The successful candidates will be rewarded with an hourly rate of £8.00 per hour (£15,600 starting salary) and an OTE of £19,200 – Bonus is paid monthly and is on average between £300 and £500 based on individual performance.

The normal working hours are Monday - Friday 09.00 - 17.30. 37.5 hours per week.

No sales/telephone experience is required as full training will be given and all outbound calls are qualified - no sales necessary. The role requires somebody who is professional, has a keen eye for detail and is confident on the telephone.

You will be based in the impressive Knutsford offices and there is free parking on site, located just over 1 mile away from Knutsford train station.

Please apply online or email your CV to scott.nevett@reedglobal.com my client will be interviewing immediately as the business need for suitable candidates is urgent, interview feedback will be on the same day.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34850599

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