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Order Processor

Posted 4 January by Reed Featured Ended
Established in 1920's, my Normanton based client is now a leading manufacturer and supplier of light sources and fixtures to the electrical wholesale industry.

Who are dedicated to the highest quality of customer service delivered with a sense of professionalism, warmth, pride and company spirit and will endeavor to do everything in their power to serve the customer to the best of their ability.

An exciting opportunity has arisen to join this existing well established Sales Administration team.

Main responsibilities will include but are not limited to:
• Processing Orders – average 80-100 per day
• Liaising with clients and customers via telephone and email
• Updating order entries
• Maintain all files, ensuring details are correct
• Dealing directly with customers · Providing high quality service/ proactive customer support
• Reserving stock, working closely with purchasing to ensure orders are placed
• Arrange bookings for deliveries with customers who require different methods
• Making daily checks to ensure stock is reserved and orders that are not on time are chased and customers are kept up to date
• Answering inbound calls - average 25 per day
• Promoting other products to customers

The ideal candidate will have experience in a similar role; have strong data inputting and communication skills with a high customer focus, proven track record for showing reliability, dependability and high integrity.

You will set high standards and drive results.

This is your opportunity to help shape the environment you work in.

You and your colleagues can help to make this one of the area’s most engaging and exciting places to work, by building a real sense of community; you will work in a close-knit team and help to support each other along the way.

Working hours are 35 hours per week, Monday to Friday between 09:30 to 18:00. The benefits are very competitive and include free car parking and 25 days holiday per year plus bank holidays.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34131729

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