Order Invoice Executive

Posted 5 May by Jackson Hogg
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An excellent opportunity has arisen for a Order Invoice Executive to join an established growing business in Hexham for a 9 month maternity cover. Reporting to the customer service manager your duties will be as follows:

  • Follow, develop and adhere to operational and departmental SOP’s.

  • Updating order management by tracking OTIF performance and owning the Master Data.

  • Ensure order entry and stock allocations meets agreed parameters & forecasts for all SO’s and TO’s for UK and Export.

  • Prior to allocation ensure required stock (qty, batch and BBE) is available in both NS and 3pl systems.

  • Administer all orders in a timely, professional manner, across all channels.

  • Process all customer bills so they are fulfilled correctly and invoiced thereafter in a timely fashion.

  • Interpret EDI requirements and online portal sales to ensure they are correctly sent in a timely fashion to onward warehouse locations to be picked, fulfilled and billed.

  • Ensure all orders from all areas are checked and (if required) corrected before they are sent to 3pl’s.

  • Interpret PO’s to raise SO’s for required stock with special attention to agree BBE’s and customer needs.

  • Interpret stock reports / process analytical data to ensure compliance to agreed SOP’s and business needs.

  • Participate in meetings, teams calls etc, as required. Telephone calls, emails and customer interaction.

  • Manage your own time and performance efficiently & effectively to ensure all targets are surpassed.

Skills Required

  • Numerate, analytical, professional and accurate whilst working at speed.

  • Passionate, customer centric, cost conscious, results focussed, determined to make a difference.

  • Experienced in customer service, stock allocations, billing and invoicing in ERP systems (Netsuite)

  • Understands supply chains and how to influence them.

  • Able to build strong working relationships internally & cross functionally.

  • EDI administration experience

Salary - Competitive

Reference: 42636268

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