Operations/Team Manager

Posted 6 April by Endurance Recruitment

The Company:

Dynamic, rapidly expanding, friendly and forward thinking.

The Position:

This is a role for a dynamic and driven individual with substantial operations, team management and development experience to join a well established and rapidly expanding organisation who are leaders in their field.

You will meet Service Level Agreements (Financial Services and Legal) by managing, motivating and developing teams (one a service team with a mixture of telephone and administration work and another dealing with client relationship management), setting KPI’s, monitoring achievement of objectives and the adherence to regulatory framework.

The Person:

You will be energetic, driven and enthusiastic with proven experience of successfully leading and developing teams. Experience in a telephone-based service-driven environment is highly desirable.

You will have experience of working in a fast-paced heavily regulated and process driven environment using a collaborative approach to achieve your goals.

You will have experience working with clients, providing a first-class service and ensuring that client needs are met in a thoroughly professional and efficient manner. You will have excellent attention to detail, outstanding communication skills, be self-motivated and customer focused. Above all you will have the drive and desire to succeed in a stimulating, varied and dynamic environment.

The salary for this full time permanent position is up to £45,000 per annum depending entirely upon skills and experience.

Required skills

  • Team Leader
  • Operations Manager
  • Team Manager

Application question

Do you have Team Management experience?

Reference: 34851049

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