Operations Support Officer 

Posted 8 March by Webrecruit

Operations Support Officer
Russel Square, London
£28,000 per annum Plus Benefits including Discounts at High Street Stores, 5.6 Weeks’ Holiday

Are you an engaged and enthusiastic customer service professional with an SIA frontline licence? Could you organise, roster and help to manage a vital security office? If so, read on.

Offering pioneering security solutions across the globe, our client specialises in ensuring customers’ safety, protection and peace of mind. They are now looking for an Operations Support Officer to join their team.

Focusing on improving and investing in their teams, our client promotes a wide array of learning activities to enable their staff to fulfil their potential. If you feel you could succeed within this exciting global culture, this is the role for you.

As an Operations Support Officer, you will be tasked with supporting our client’s branch in Russel Square in the provision of security services.

Specifically, you will ensure the roster for all Officers covers holiday, potential sickness and absence, making sure that service levels are achieved.

You will also provide administrative support to the branch, assisting Operational Teams and ensuring compliance with all company, contract and statutory policies and processes.

Additionally, your duties will involve:

- Acting as the first point of contract for security personnel queries
- Maintaining records, contracts and IT systems
- Ensuring that colleagues have completed the required training to succeed in their roles
- Assisting with recruitment activities
- Updating assignment instructions
- Processing uniform requests

Interested? To be considered, you will need:

- Customer service experience
- An SIA frontline licence
- Good IT skills

Proactive and organised, as an Operations Support Officer, you will need superb written and verbal communication skills, the ability to prioritise effectively and plenty of initiative.

To apply for the role of Operations Support Officer, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Operations Support Officer, Administration Officer, Administrator, Office Administrator, Operations Administrator, Security Administrator, Customer Service Advisor, Customer Service Executive, Customer Support Advisor, Customer Services Representative.

Reference: 34636546

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