This job has ended. Find similar jobs.

Operations Support Officer

Posted 26 January by UrbanLeaf Ltd Ended


We are UrbanLeaf - the UK’s longest running street fundraising company. Our mission is to provide true value to our clients through donor acquisition, retention and partnership. We are very passionate about charities that work in Development and for Children and have carefully selected the clients we work with. Currently they are, War Child, Barnardo’s, Action Aid, Plan International UK and Oxfam. We promote regular, long term giving through direct debit donations and pride ourselves on the quality donors we source for our charity partners.


You will form the front line for UrbanLeaf’s administrative team providing support to the Operations Manager. You will assist with the logistical needs of our Regional Managers based throughout the UK and provide administrative support to a very busy, multitasking central office administration team.

Key Role Responsibilities

  1. Operational Administration

To support the Operations Manager in ensuring that all Regional Managers are completing their weekly administrative task. To provide support to all Regional Managers on a weekly basis for the regions to be able to complete their administration duties and keeping all regional materials up to date.

  1. Site Management

Working with the Operations Manager in-order to secure viable fundraising sites for all teams in all regions while complying with all necessary rules and restrictions and accurately record these sites in the relevant Regional Schedule.

  1. HR

To ensure that all UrbanLeaf company procedures are being followed. To assist with weekly HR tasks so that all new members of staff are accurately recorded in-order for the processing of payroll including sending out pay slips and P45’s at month end.

  1. Data Processing

To work under the guidance of the Operations Manager, ensuring absolute accuracy and completeness of data to guarantee results are sent out correctly and on time both Senior Management and to external partners.

  1. Office Administration

To provide overarching support to the Operations Manager for all office administration whist ensuring that all staff are complying with UrbanLeaf’s policies and procedures. To accurately record regional and company expenses and monitoring all materials for each of the charities both in the office and in the regions. Place stationary and equipment orders as necessary, sorting post, letters, invoices and maintaining a clean and productive working environment.

  1. To provide holiday cover for administration staff as required
  1. To Support the Operations Manager in various projects and tasks as they arise

You must have experience in a similar role within office support, admin and HR.

Please send your CV and Cover Letter to Gemma (Recruitment Manager) and we will be in touch if we can take your application further.

Reference: 34329323

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job