Operations Support - Flexible Hybrid

Operations Support - Flexible Hybrid
Up to £28,000 (Depending on experience)
Generous benefits package

A rewarding opportunity exists in Farnborough to become part of their fast-paced and successful operations team. In this key role, you'll champion exceptional customer experience throughout every interaction. The Operations team is the backbone of the business, coordinating a variety of critical tasks across departments. Reporting to the Operations Manager and working alongside the Operations Associate, Operations Support holds a key role within the company and will be a central contact for any business queries.

RESPONSIBILITIES

• Maintain streamlined and efficient operational processes to ensure outstanding service to our customers and colleagues.
• Foster clear, consistent communication across departments in line with company procedures.
• Provide administrative support to the sales team, including pre- and post-sales customer engagement.
• Generate and maintain accurate customer quotations, including calculating sales margins.
• Assist the Operations Manager with processing orders, creating contracts and inputting accurate financial data into the CRM.
• Offer administrative support to the CEO and Senior Leadership Team as needed.
• Utilise and enhance the company CRM system, including developing insightful reports.
• Conduct periodic data cleansing, maintenance and "data policing" in the CRM to ensure accuracy and reliability.
• Perform data scraping and lead generation to support continuous database expansion.
• Actively promote and embody the company’s values and collaborative culture.

KEY ATTRIBUTES & SKILLS
Essential Attributes:

• A positive attitude with a proactive, "can-do" approach to challenges.
• Exceptional attention to detail and commitment to delivering high-quality work.
• Strong interpersonal skills, with a friendly and approachable demeanour that builds trust and rapport.
Qualifications and Skills:
• Mathematics A-Level, a bachelor’s degree or equivalent professional experience (minimum one year in an
administrative/customer-facing role).
• Highly organised, structured, and efficient, with the ability to prioritise tasks effectively.
• Confident with numbers, calculations, and working with data.
• Strong commercial awareness and the ability to understand the broader business landscape.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and a quick learner of new technologies.
• Self-motivated and able to take initiative in a fast-paced environment.
• Adaptability and resilience in the face of ongoing change and growth.
• A collaborative team player who fosters positivity and shares information generously.

Secure your interest in this permanent position by applying now